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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of N D


June 25, 2024

1  out of  5 rating by N D
"I don’t know if I ever spoke with Antoinette. Her office collects payment by way of senseless reminder texts. I couldn’t get help when I called to change my policy, and also combine life and home insurance because they don’t return call. If you’re lucky enough to talk to someone that answered than you’re in luck for a dose of condescending good for nothing unprofessionals. I changed agents today and already feel better about my ordeal. I’m actually cancelling my current policy to make sure she does not get any residual benefits."
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April 16, 2024

5  out of  5 rating by Tk
"Ms. Lipscomb and her staff are AMAZING! Anytime I have to interact with any of them, they go above and beyond. I definitely feel valued and am a happy customer. They continue to do a wonderful job earning my business! Job well done, for sure."
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Tia Rosser

February 10, 2024

5  out of  5 rating by Tia Rosser
"Ms. Lipscomb agency is amazing. I absolutely loved the one on one time she gave me in deciding which policies my family needed. She understood our challenges without judgement and made other recommendations on policies that was not a great fit with her Statefarm agency. My husband and I are extremely satisfied with our new relationship with Ms. Lipscomb and feel very safe knowing her Statefarm agency will be there if there is ever a need. Tia Rosser"
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Nikki Wynn

October 14, 2023

5  out of  5 rating by Nikki Wynn
"The best team ever Antonette & Tish are phenomenal. These young ladies are very knowledgeable & professional always going above and beyond to deliver excellent customer satisfaction. I thank you ladies on a job well done."
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Sidney Smith

August 16, 2023

5  out of  5 rating by Sidney Smith
"Tish was very knowledgeable and answered every question I asked regarding my policy. I am very satisfied with the customer service of Antonette Lipscomb's agency."
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Carrie Williams

June 30, 2023

5  out of  5 rating by Carrie Williams
"Antoinette Lipscomb State Farm in McDonough GA is amazing! Excellent and professional customer service at all times. Thank you for excellent service !"
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Desmond Johnson

June 28, 2023

5  out of  5 rating by Desmond Johnson
"Ms. Antonette is amazing! Very professional and knowledgeable"
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David Weldy

August 31, 2022

5  out of  5 rating by David Weldy
"Always gracious and helpful"
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emanuel cromer

June 1, 2022

5  out of  5 rating by emanuel cromer
"Been with State Farm quite a while. It has been outstanding experience overall. Antonette has been my agent for a couple of years now. I recently had some issues with a car policy that caused sincere frustration. However Ruth Aguilera was absolutely phenomenal through the entire process of getting it rectified. She was exceptionally professional and personable. Some the best customer service I've experienced in a while!"
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June 1, 2022

5  out of  5 rating by Kadrise
"100% love this office! Ms.Ruth & Ms.Antonette are amazing. They have been very patient, helpful and remain consistent through out this entire process. I 100% recommend!"
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Eddy Bolano

January 20, 2022

5  out of  5 rating by Eddy Bolano
"very efficient and professional especially the agent ruth"
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fernando Arevalo

November 26, 2021

4  out of  5 rating by fernando Arevalo
"Had the opportunity of finding this great agent RUTH AGUILAR 👏 absolutely love her professionalism, something you don't see nowadays, glad to see someone who cares about her customers, individually! and NOT as a NUMBER, like many other insurance agents out there. Owner of this agency must be PROUD of Agent Ruthie. 🤘 Thank you, and keep up the great customer service. in places I been"
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Trel Stewart

April 8, 2017

1  out of  5 rating by Trel Stewart
"Would not recommend this state farm. The first three visit was okay. But I can't deal with the lazy customer service. Two times I turn in my living expense and they continue to miss it up. Antonette comes off as if she to good to do anything extra. I would recommend using a different office. I be in this office Monday once again to fix another mistake. Highly disappointed."
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Jimmy Davis

June 1, 2016

1  out of  5 rating by Jimmy Davis
"State Farm and this agent is a joke!!!!!!!!!! The agent and customer service are not on the same page! Office staff is horrible! My insurance cancelled and they don't care! That's why nationwide is on my side! Do not use this agent! Total rip off"